Tour Coordinator

Skills/Characteristics

• Detail-oriented, extremely organized and timely in all matters

• Professional written/verbal communication

• Strong leadership skills

• Provide good customer service

• Upbeat, can-do attitude with professional and friendly demeanor

• Works well independently and with volunteers 

• Committed to the Atlanta Bicycle Coalition’s goals of increasing equitable access to bicycling and passionate about the benefits of bicycling and the need to improve conditions in Atlanta.

• Must be able to work weekends

Responsibilities

• Schedule Tour Guides based on availability (doodle) on a monthly basis

• Review Tour Guide Invoices on a monthly basis and send to ABC for approval

• Coordinate with Bike Rental / Tour Start/End Locations

• Ensure Start/End Locations are supplied with snacks, water, BeltLine educational material and ABC educational material

• Modify Tour route as applicable to changing BeltLine construction, city events, new year, etc…

• Update ABC on weekly basis with roster and photo from Saturday and Sunday tours via email

• Ensure website and registration platform is accurate with current schedule / information

• Ensure communication (pre-tour email from Atlanta BeltLine Partnership & post-tour email from Atlanta Bicycle Coalition) is accurate

• Educate Tour Guides on BeltLine project and ensure playbook is in line with other Atlanta BeltLine Partnership Tour Programs

• Ensure BeltLine Fitness Program provides accurate tour information in quarterly pamphlets

• Attend BeltLine Quarterly Briefings

• Attend BeltLine Tour meetings (semi-annual)

• Make yourself available for questions about tours (either email, phone, or both)

Preferred Experience/Training

• Two+ years experience bicycling on city streets required

• Background in project/event management

• Customer Service experience

• Volunteer or team management experience (supervisory role)

• Basic bicycle maintenance knowledge (fix a flat, adjust brakes, etc)

Job details

• $15-17/hour

• Hours 4-8 per month (may also lead tours for additional hours)

How to Apply

Email resume, cover letter, and contact info for two references to [email protected]. We will contact candidates who will be interviewed.  The Atlanta Bicycle Coalition is an equal opportunity employer.