BeltLine Bike Tour Coordinator

The Atlanta Bicycle Coalition provides weekly tours of the Atlanta BeltLine (BeltLine Bike Tours) on the east and west sides of Atlanta through the Atlanta BeltLine Partnership. The tours showcase the existing Atlanta BeltLine trails and introduce participants to what’s coming up for the BeltLine project.

We’re looking for applicants who are reliable, organized, timely, friendly, and committed to providing great customer service to fill one Tour Coordinator position, and multiple Tour Guide & Sweep positions. Details below.

A:

Tour Coordinator

Skills/Characteristics

  • Detail-oriented, extremely organized and timely in all matters

  • Professional written/verbal communication

  • Strong leadership skills

  • Provide good customer service

  • Upbeat, can-do attitude with professional and friendly demeanor

  • Works well independently and with volunteers 

  • Committed to the Atlanta Bicycle Coalition’s goals of increasing equitable access to bicycling and passionate about the benefits of bicycling and the need to improve conditions in Atlanta.

  • Must be able to work weekends

Responsibilities

  • Schedule Tour Guides based on availability (doodle) on a monthly basis

  • Review Tour Guide Invoices on a monthly basis and send to ABC for approval

  • Coordinate with Bike Rental / Tour Start/End Locations

  • Ensure Start/End Locations are supplied with snacks, water, BeltLine educational material and ABC educational material

  • Modify Tour route as applicable to changing BeltLine construction, city events, new year, etc…

  • Update ABC on weekly basis with roster and photo from Saturday and Sunday tours via email

  • Ensure website and registration platform is accurate with current schedule / information

  • Ensure communication (pre-tour email from Atlanta BeltLine Partnership & post-tour email from Atlanta Bicycle Coalition) is accurate

  • Educate Tour Guides on BeltLine project and ensure playbook is in line with other Atlanta BeltLine Partnership Tour Programs

  • Ensure BeltLine Fitness Program provides accurate tour information in quarterly pamphlets

  • Attend BeltLine Quarterly Briefings

  • Attend BeltLine Tour meetings (semi-annual)

  • Make yourself available for questions about tours (either email, phone, or both)

Preferred Experience/Training

  • Two+ years experience bicycling on city streets required

  • Background in project/event management

  • Customer Service experience

  • Volunteer or team management experience (supervisory role)

  • Basic bicycle maintenance knowledge (fix a flat, adjust brakes, etc)

Job details

  • $15-17/hour

  • Hours 4-8 per month (may also lead tours for additional hours)

How to Apply

Email resume, cover letter, and contact info for two references to jobs@atlantabike.org. We will contact candidates who will be interviewed.  The Atlanta Bicycle Coalition is an equal opportunity employer.


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